WHY ORACLE CX?

Deliver seamless, personalized, and immediate experiences with one solution

The customer journey does not start or end with a single transaction. Oracle CX Cloud Suite is an integrated set of industry-leading applications that span the entire customer lifecycle: marketing, sales, commerce, and service. With social, mobile, messaging, analytics, and location capabilities built in, you can accompany customers as they move across channels—from online to mobile to physical location.

A powerful foundation brings even more capabilities to CX Cloud Suite

Underlying the CX Cloud Suite is Oracle’s Unified CX Platform, a powerful foundation of enterprise services for data, analytics, development, integration, content management, and more. Leverage data more effectively across your organization, automate and standardize business processes, and extend the CX Cloud Suite to suit your needs—all with unrivaled security and reliability.

CONNECTED

Data

Unify, sync, and augment customer data across the entire customer journey, from awareness to purchase to support to advocacy.

Experiences

Power continuous and consistent omni-channel experiences, no matter where, when, or how a customer begins the engagement.

Intelligence

Achieve a higher level of customer insight through advanced capabilities like artificial intelligence, chatbots, Internet of Things (IoT), and more.

MARKETING

SOCIAL CLOUD

SERVICES

SALES

E-COMMERCE