We provide a practical approach with brands and people to ensure they become a mature CX destination that transforms its organisational decision-making to become customer and employee centric. The CX Group will assist you with staying future fit by embracing the human and digital disruption. Our ability to cut through the noise and quickly identify your opportunities and consequences of inaction in a highly competitive and demanding market will keep you relevant.

We will help you build and implement your customer experience strategy and ensure that the operational, service, sales, HR and marketing functions are aligned to the common CX vision.


Cadran Consultancy is a certified Oracle Platinum Business Partner and reseller. Cadran, that started its ERP business in 1998 is specialized in implementing and supporting Oracle ERP solutions JD Edwards and NetSuite. For our in-house developed Commodity Trading & Risk Management module we partner with organizations such as Aicrem to implement at customers outside our region


CGS is a dynamic company with its main focus on enabling executives to manage Information Technology and Information Management risk within their organization as well as within the ever-changing environment that they have to operate within.


Fintech is an ISO 9001:2008 certified Pan-African technology company with over 23 years’ experience in providing cutting edge solutions in over 20 countries and with operations in 5 countries across Africa. Our solutions and services include software development, implementation and support focused on the financial services sector.


Legacy Systems is a fast-growing IT Company, providing quality value added Network Services nationwide from our offices in Gaborone. We provide cabling services to newly based companies as well as established companies with expanding needs.

A clear vision of the future, its technological challenges and a streak for innovative technology paves the direction that Legacy Systems offers to all its clients.”


What is Robotic Process Automation?

Robotic Process Automation is the technology that allows anyone today to configure computer software, or a “robot” to emulate and integrate the actions of a human interacting within digital systems to execute a business process. RPA robots utilize the user interface to capture data and manipulate applications just like humans do. They interpret, trigger responses and communicate with other systems in order to perform on a vast variety of repetitive tasks. Only substantially better: an RPA software robot never sleeps, makes zero mistakes and costs a lot less than an employee.


TechKasetti is a global consulting firm, specializing in all things Customer Experience (CX).Primarily focusing on Business Improvement/ Performance. We understand that CRM is not a tool, but a strategic Business process. By leveraging our expertise across Sales, Marketing and Customer Service automation, we stay with you for the entirety of your Digital journey.


Our commitment to our stakeholders is to be the best and most successful distributor in our region. We strive towards this goal by being the most valued channel for our partners and by contributing to the growth and profitability of our shareholders, staff, vendors, channel partners and their customers. Our mission is to create value through excellent service, incremental efficiency realisation, demand generation, relevant skills, and access to markets. We provide offerings to our resellers which include our vendor relationships, relevant skills, access to credit, training and business development.


Our product focus is on our portfolio of leading global brands extending across multiple categories within the greater IT industry, as represented by our Stack. These include Client Computing, Hosted Solutions, Security, Software, Virtualisation, Storage, Servers, Networking and our very own cloud services brokerage, First for Cloud.”


Linked is a digital supply chain and warehouse management solutions provider. We enable the extension and integration of your ERP system capabilities.

Our mobility solutions tackle your unique challenges, making your supply chain more agile and giving you a competitive edge. Linked creates and delivers effective world-class digital supply chain and technology solutions by understanding your specific business challenges.

The digital supply chain solutions we provide enable you to make quicker and better decisions, wherever you are. Both on and off-site support options are available for the customer on the go. The Linked team is ready to provide response and support to customers for all their digital supply chain needs, or to enable your in-house team. We provide services around the world, with our offices located in South Africa and India.